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Privacy Policy

Somo Gold Joint Stock Company commits to the absolute security customer’s personal information following the company’s information protection policy and the rules of Vietnamese law. Specifically:

1. The purpose of collecting personal information

  • The collecting of data on the website somogold.vn includes email, username, password, address (member). That is the information that somogold.vn need member to provide obligatory when registering to use the service and for somogold.vn to get in touch to confirm when customer register to use the service to ensure the interest of customer.
  • Members are responsible for the security and storage of all service use avtivities under their registered name, password and email box. In addition, members are responsible for promptly notifying somogold.vn of the unauthorized use, abuse, break of security, retain the registered name, and password of third parties for appropriate solution method.

2. The scope of information collecting

Website somogold.vn uses information provided by members to:

  • Provide services to Members;
  • Send notices about information exchange between members and somogold.vn;
  • Prevent activities that destroy a member’s user account or fake Member activities;
  • Contact and deal with member in special cases;
  • Do not use member’s personal information except for confirmation purposes and contact related to transactions at somogold.vn;
  • In case of legal requirements: somogold.vn is responsible for cooperating in providing member’s personal information upon request form judiciaries include Procuracy, count, police agency investigation related to certain legal violations of customers. In addition, no one has the right to infringe on member’s personal information.

3. Storage duration

Member’s data will be stored until the request to cancel or member login and repeal. Member’s personal information will be kept confidential on somogold.vn’s server in any case.

4. Persons or organizations that may have access to information

  • The partners are the service providers for us related to make up orders and are limited to the necessary information as well as the application of regulations to ensure the security and confidentiality of personal information.
  • We use services form a third-party service provider to perform some activities related to somogold.vn website. The third-party may than access or process personal information in the course of providing those services. We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.
  • Programs that are affiliated, co-implemented, outsourced for the purposes mentioned in Section 1 always apply the requirements of personal information security.
  • Legal requirements: We may reveal personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
  • Business transfer (if any): in case of a merger or consolidation with another company, the buyer will have the right to access the information we store and maintain include personal information.

5. Address of information collection and management unit

Company’s name: SOMO GOLD Joint Stock Company.

  • Headquaters: 29 Nguyen Khac Nhu st, Co Giang ward, District 1, HCMC, Vietnam.
  • Phone number: 0909 799 311
  • Email: info@somogold.vn

6. Methods and tools for users to access and edit data

  • Member have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information, or requesting somogold.vn website administration to do.
  • Members have the right to submit complaints about revealing personal information for third parties for third parties to the administration of somogold.vn website. When receiving this feedbacks, somogold.vn will confirm the information, be responsible for answering the reason and guide members to restore and secure information.

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